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FAQ
Where does Nip2Lip ship?
Nip2Lip ships throughout the United States, including all 50 states. At launch, U.S. domestic shipping only is available.
How much is shipping?
Shipping charges are calculated at checkout based on your delivery address, package size and weight, and available shipping method. Promotional free shipping may be offered during select drops or promotions.
How long does processing take?
Please allow 2–3 business days for in-stock orders to be processed, packaged, and prepared for shipment. Weekends and holidays are not considered business days. Special releases, preorders, or made-to-order items may have separate processing times stated on the product page.
When will my order arrive?
After processing, standard domestic delivery is expected to take approximately 3–7 business days, depending on the carrier, shipping method, and destination. Delivery dates are estimates and are not guaranteed by Nip2Lip.
Do you ship internationally?
At launch, Nip2Lip offers U.S. domestic shipping only. International shipping is not available initially but may be added as the brand expands.
How do I track my order?
Once an order has been prepared for shipment and tracking becomes available, you’ll receive a shipping confirmation email with your tracking number/link.
What is your return window?
Returns and exchanges may be requested within 14 days of delivery.
Can I exchange for another size?
Items may be exchanged for another available size of the same item, subject to availability. Because many Nip2Lip releases are limited drops, another size or color may not still be available.
How do I start a return or exchange?
Submit a request through the website with your order number, the item, and the reason for the request. Once approved, return instructions will be provided. Refunds or exchanges are processed after the returned merchandise is received and inspected.
What does Final Sale mean?
Items marked Final Sale cannot be returned or exchanged. Certain limited drops may be designated Final Sale and will be clearly stated on the product page before purchase.
What if my order arrives damaged or incorrect?
Contact Nip2Lip with your order number and photos of the issue. Once verified, Nip2Lip will arrange the replacement or appropriate refund at no additional shipping cost to you.